Splashtop Journey
October 25, 2025

Splashtop Journey

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business Access (Solo, Pro or Premium)

Modules Used

  • Remote Desktop
  • Remote Access

Overall Satisfaction with Splashtop

Splashtop is very useful and User friendly tool which provides easily remote session for any laptop model from anywhere. It should be installed on admin machine and just invite user via email or send link directly to download Splashtop SOS agent. User runs the downloaded .exe file and it provides 9-digit token which is used by admin after entering the token. Admin can control/access the user machine.

Pros

  • It is good to use.
  • User can disconnect the session whenever they want.
  • When user will provide token then admin can connect the machine with remotely otherwise session cannot be done
  • Most of all it can be connect with any network.

Cons

  • Admin should also be able to share their desktop.
  • File sharing should be easily.
  • Which user have not admin right in machine, should be connect without VPN.
  • Easy to use.
  • Admins have full rights to control the pc
  • File sharing is complicated but can copy paste
Sometime .exe file run very quickly and shows 9-digit token to share admin but sometimes when we run this .exe file it is showing installing then sudden got disappear that time users got frustrated because users need hand to hand solution that time users impacting to time loss, but after some time when user run again that .exe file, then works.
Splashtop does a great job of meeting my remote access and support needs securely. I find its device verification and two step verification features very reassuring. they add strong layers of protection, especially when sensitives system. overall splashtop feels robust, reliable, and well designed for secure it support environments.
My onboarding experience with Splashtop was smooth and efficient. I was able to get up and running quickly within an hour, I had remote access configured and tested. The setup process was intuitive, and the documentation was clear. I especially appreciated how easy it was to deploy the software across multiple devices securely. Overall, it felt like a well-thought-out onboarding experience that prioritized both speed and security.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Splashtop is very easy to use and very easy to connect for remote session. Admin can connect from anywhere. Plus, point is admin cannot share token to user although user have to send token to admin. Negative point is like-- it should be work without VPN for whose have not admin right in their PC.

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