Splashtop SOS. A Must Have for any IT MSP
November 06, 2025

Splashtop SOS. A Must Have for any IT MSP

Alex Allen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

SOS (+10 or Unlimited)

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop

I am an IT Consultant working for an IT MSP. Splashtop is a key resource and cornerstone software that allows myself and my colleagues to effectively and efficiently access client devices and servers. The ease of use of the interface and the reliability of the file transfer feature makes Splashtop a must have for any IT MSP.

Pros

  • File Transfer
  • Consistent remote access

Cons

  • Revise the OS to be more like an RMM. Client device info and analysis logs.
  • Positive ROI. Helps the company maximize margin and OPEX by allow remote fixes. Not having to dispatch a tech on site is priceless.
Very Easy. I've never need support or help with Splashtop. NinjaOne wishes it was as cool as Splashtop.
Very Robust. IT helps me illustrate our Opsec when i can show clients that MFA is required for me to be able to access their devices.
very easy. Keep updates for Winodws OS current and optional drviers too.,

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

It works better than NinjaOne RMM. Also not usually blocked by Windows defender.

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