Highly recommended
December 30, 2025

Highly recommended

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Remote Desktop
  • Remote Access

Overall Satisfaction with Splashtop

It is used to help the researchers doing and monitoring their experiments remotely. It is widely used in our research facility.

Pros

  • Remote monitoring of experiments
  • Remote analysis
  • Remote maintenance of computers

Cons

  • the software freezes frequently, if we forgot to sign out from the other computer.
  • Sometimes face difficulty communicating with the other side of the computer without apparently no reasons.
  • Wake up function or seamless communication with the other computer could be improved.
  • It is helping us superbly.
  • It can easily save us a couple of hours of our time in every weeks.
Although I have not contacted Splashtop yet, I would say considering how good the Splashtop is. the support must be excellent as well.
Excellent.

Robustness, as I mentioned is sometimes below our expectation. As mentioned, we have some apparent connection issue with the computer appraently for no specific reasons (computers are always connected to internet through ethernet).
Very quickly.

A video support to describe and simplify the whole process would be great. May be the video is already available. But I have not seen it or was not easily noticeable in the website.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Splashtop gives us great flexibility of monitoring remotely. It is helping us greatly.

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