Splashtop is a hit with us
January 03, 2026

Splashtop is a hit with us

Matthew Buechler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

SOS (+10 or Unlimited)

Modules Used

  • Remote Access

Overall Satisfaction with Splashtop

Currently we use it to manage systems that don't work well with Kaseya's VSA X. Some users prefer the Splashtop remote tool feature set. Also use the SOS licensing for all remote support for clients not on support Plans.

Pros

  • Ease of use
  • Generally very stable
  • Ease to manage

Cons

  • Better support for large or much smaller resolutions at the client side
  • Direct integration with Microsoft RDP
  • Allows us to provide immediate remote support for new clients
  • Allows us to support older operating systems
Haven't had need for much support, but when I've reached out in the past, support has been relatively quick and effective.
MFA is great and all standards seem to be met.
Relatively quick to on-board, very happy with required changes we've needed to make over the years.
Yes - Can't remember the name of the product we replaced, but it was a major step forward.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Anyone that needs constant remote access and uses it more than a few minutes per day would be pretty happy with the speed and performance of Splashtop Business.

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