Splashtop is the Remote Access support leader
Updated April 21, 2022

Splashtop is the Remote Access support leader

Matthew Dunn | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

We use it for remote support of clients- all departments use it. It saves us from making in-person visits and allows users to work remotely
  • File Transfer
  • Remote support
  • Work From Home solution
  • Headless pc is an issue with display
  • Support of PIN passwords is needed
  • Better Mac interface
  • Saved many clients businesses during Covid lock down
  • Allows me to work from home 99% of the time
  • Clients appreciate the fast resolution to problems
I have only contacted support one or two times and was always a great response time and solution
Nowadays with clients acquiring Cyber Insurance it meets all the requirements using 2fa and encryption
Was able to get account and sen invitations in minutes
Yes - LogMeIn and GoToMyPC. Too cumbersome-Hard to manage-slow interface and EXPENSIVE

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

I've used many remote support solutions and Splashtop is faster and less expensive than others like Logmein and GoToMyPC