Splashtop is worth the money and time savings
February 15, 2022

Splashtop is worth the money and time savings

Nick Simpson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • SOS

Overall Satisfaction with Splashtop Enterprise

We have employees across multiple countries and this software has made it so much easier to assist them

Pros

  • Connectivity without firewall rules
  • File transfers
  • Reconnecting after dropping or vpn connection changes

Cons

  • Remote commands using bash and powershell
  • Remote Task Manager Support
  • Remote Services Management
  • Increased end user efficiency as problems can be fixed quicker
  • Less need to have screen shots sent back and forth
  • End user doesn't need local admin access if I can connect to them
Issues with Splashtop have been minimal but the ones I ran into have either been resolved quickly or I have been pointed in the correct direction to troubleshoot
2fa and encryption meet our needs. We will be looking into enabling FIPS encryption in the future
Fast at each company I have been at and implemented it.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Microsoft Remote Desktop Connection Manager (RDCMan), Chrome Remote Desktop, ConnectWise Control (formerly ScreenConnect)
Makes my day to day much simpler when I can quickly connect to someone and support them with their issues

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