No Regrets Purchase - Jump In
February 15, 2022

No Regrets Purchase - Jump In

Lee Owens | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access

Overall Satisfaction with Splashtop Enterprise

Beginning March 2020, our firm needed a reliable way to work remotely due to the pandemic. Splashtop was the solution and a bright spot in the otherwise gray times. It has permitted our firm to continue to provide clients with services without interruption and allows employees with health concerns to continue employment remotely.

Pros

  • Ease of use
  • Cost effective
  • Convenient

Cons

  • Deployment ease - confusing terminology
  • Better Support for dual screen remote access
  • Continued Operations during pandemic
Simple to connect and questions answered promptly and clearly.
This product is secure without being so complex as to detract from the simplicity of use.
After researching and finding Splashtop, it took less than a day to be up and running.
Yes - Previously, we had utilized another remote access program but it was glitchy, slow and frequently dropped connection. It also did not allow for two factor authentication.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

This allowed our small firm to continue to provide uninterrupted service to our clients during the height of the pandemic and allowed our employees to continue work from a safe, remote location.

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