Splashtop is an Excellent Resource.
Updated February 12, 2025
Splashtop is an Excellent Resource.
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Remote Access
- Remote Desktop
Overall Satisfaction with Splashtop
Used by multiple members and supporters of the organization, internally and externally, during and after regular business hours.
Pros
- Remote access.
- File transfer.
- Chat capability.
Cons
- Adjust screen display size.
- Slows remote access, convenient in avoiding travel.
- Quicker access to records.
- Ability to transfer files is a benefit.
We believe the features are appropriate.
The first couple of times took a while; smoother since.
Yes - TeamViewer: more cost-efficient and simple to access/utilize.
Do you think Splashtop delivers good value for the price?
Not sure
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
Yes
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes
Using Splashtop
5 -
Our organization uses Splashtop for remote access to our computer systems, all days and hours, for various purposes, including Project Estimating,
Bookkeeping,Field Operations Management, as well as CFO and President access. This allows for reviewing, adding, editing, and reporting company information.
1 - Our CFO has accessed and received excellent technical support for Splashtop on the few occasions where needed
- Project Estimating
- Account Reconciliations
- Payroll tax filings and payments
- Financial Report Creation and Distribution
- ability to access and update information in real time
- option to evaluate options on current database without affecting permanent records
- expand user ship
- print in-office reports from remote location
Evaluating Splashtop and Competitors
- Scalability
- Ease of Use
- Other
multiple users have access, and a user can do so, any day, any time
we tried Splashtop for a period of time, and were delighted with results
Splashtop Implementation
- Implemented in-house
Change management was a small part of the implementation and was well-handled
- learning proper way to set up the two programs to allow for operation
Splashtop Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
have not seen a need to change level of support
when we had issues adding a particular user, accessing with alternate computer equipment
Using Splashtop
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- access to accounting records
- estimating projects
- payroll tax filing and payment management
- bank account reconciliations
- not particularly difficult
Comments
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