We use Splashtop for more than IT Support!
February 23, 2022
We use Splashtop for more than IT Support!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Remote Support
- Remote Access
Overall Satisfaction with Splashtop Enterprise
We use Splashtop not only for IT staff remoting into users' machines to assist and troubleshoot with issues, but also in a remote training environment. Since the pandemic, it because necessary to train new staff remotely and we use multiple monitors. Splashtop allows us to view multiple monitors all at the same time which is invaluable! Microsoft Teams only allows you to share one screen at a time - very inconvenient!
Pros
- Multi-screen viewing
- Security granularity
- Ease of use
Cons
- I can't think of anything at the moment.
- Positive impact due to better efficiency in the remote training environment (multiple screens can be viewed simultaneously.)
The security of the product, both while using the product in a support scenario as well as logging into the product, have met my needs.
I was able to get onboarded with Splashtop quickly. In a matter of minutes.
Yes - TeamViewer
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
Yes
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes
Comments
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