We use Splashtop for more than IT Support!
February 23, 2022

We use Splashtop for more than IT Support!

Scott Groner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access

Overall Satisfaction with Splashtop Enterprise

We use Splashtop not only for IT staff remoting into users' machines to assist and troubleshoot with issues, but also in a remote training environment. Since the pandemic, it because necessary to train new staff remotely and we use multiple monitors. Splashtop allows us to view multiple monitors all at the same time which is invaluable! Microsoft Teams only allows you to share one screen at a time - very inconvenient!
  • Multi-screen viewing
  • Security granularity
  • Ease of use
  • I can't think of anything at the moment.
  • Positive impact due to better efficiency in the remote training environment (multiple screens can be viewed simultaneously.)
I only had to contact Splashtop one time that I remember and it was a good experience.
The security of the product, both while using the product in a support scenario as well as logging into the product, have met my needs.
I was able to get onboarded with Splashtop quickly. In a matter of minutes.
Yes - TeamViewer

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Splashtop is well suited for IT support scenarios and remote training. We left TeamViewer to come to Splashtop because of these features.