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Sprout Social Review 6 of 70
Sprout Social Review: "Really amazing tool for social media management! Recommended!"
https://www.trustradius.com/social-media-managementSprout SocialUnspecified7.9259101
Daniela Belevan profile photo
March 23, 2018

Sprout Social Review: "Really amazing tool for social media management! Recommended!"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
Standard

Overall Satisfaction with Sprout Social

We are a digital marketing agency, so most of us in the organization use the software with the exception of the web programmers and graphic designers. We use Sprout Social for social media management. It helps us keep track of our client's social media accounts and gather analytics and reports for our clients. The reporting is phenomenal and it makes it easy for my team and I to show the client the results.
  • Reporting made easy - Fast and easy reports and analytics. It makes our life simpler because it helps us show our clients the reports, especially the clients who don't understand social media or how it works. We enjoy using Spout Social for scheduling as well as analytics reports.
  • Social media management/Scheduling - My team and I love how simple it is to manage our client's social media account. We really appreciate that we are able to schedule posts for multiple accounts from one single interface, even if we want them to say the same thing. Scheduling social media posts makes our life much easier.
  • Great tools - The platform is user friendly and easy to understand. We've learned that Spout Social offers tools we didn't even know we needed or existed.
  • The interface is user friendly once you get used to it. But in the beginning, it may be a bit confusing to use. I had some issues at first but then I was able to use it faster and more efficiently.
  • There is a lot going on in the platform, it's very busy, and sometimes I forget about all the tools available. Sometimes the amount of tools can be a bit overwhelming. Especially for someone who is just starting to use the platform.
  • The cost can be a bit pricey, especially for a new agency or small business.
4 - We have a small team of 11 people, but only 4 of us are in the marketing department. We overview the digital marketing, SEO, social media management, inbound marketing, web development and content management for our clients.
  • More satisfied clients with our reporting
  • Happy employees with more time in their hands
We are HubSpot partners so we still use HubSpot. We also have a free Hootsuite account. We use Sprout Social because we liked the tools and the reporting.
Sprout Social is a very useful tool for social media management. It has made my life easier because now I'm able to schedule posts and generate analytics and reporting for my clients. The only issue is the navigation of the interface, and how overwhelming the platform can become. Other than that, I could recommend it to anyone who handles many social media accounts.

Sprout Social Feature Ratings

Boolean keyword searches
8
Filtering out noise/spam
7
Content planning and scheduling
8
Audience targeting
9
Content optimization
8
Workflow management
8
Customer interaction histories
8
Bulk actions
8
Lead generation
8
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Campaign success analytics
9
Real-time tracking
10
Competitor analysis
9
Role-based user permissions & privileges
9
Mobile access
9