Great all-round tool with lots of practical features
December 18, 2024

Great all-round tool with lots of practical features

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Sprout Social

I'm a marketing coordinator in a team of five. Together we manage two home building brands. Sprout Social is a great tool for us to collect all social posts in one spot. This includes for my organisation Instagram, Facebook and LinkedIn. One thing that was a dealbreaker for us when choosing a social media tool was to have an 'approval' function. This means that us coordinators write all the copy and pick images and someone else, often our manager, double checks for spelling mistakes and then approves.

Pros

  • Planning social posts
  • Reporting on social engagement
  • Recommending best times to post

Cons

  • Reporting interface can be a little overwhelming
  • Grid preview is only on app
  • Steady increase of follower. Not sure if this was Sprout Social only or a natural increase. The easy of planning consistent posting definitely helped.
  • Data from the reports guided our decisions for next months posting.
As we have mostly used this for organic social posting, we haven't been able to measure any ROI.
Sprout Social is a great platform with so many useful functions. It can be quite overwhelming before you figure out what your team and company needs. Even the different functions in themselves can be a lot before you start getting to know your way around them.
The reason we decided to go with Sprout Social was mainly the 'approval' function. The second reason was the reporting tool (analytics), where we found a lot of great insights and health status of our organic socials.

Do you think Sprout Social delivers good value for the price?

Yes

Are you happy with Sprout Social's feature set?

Yes

Did Sprout Social live up to sales and marketing promises?

Yes

Did implementation of Sprout Social go as expected?

Yes

Would you buy Sprout Social again?

Yes

Great for a team where things has to be checked/approved before posting. Awesome reporting section to see trends, demographic etc. I would love a grid preview on the desktop to better plan a pretty grid and make sure posts don't look too similar next to each other.

Sprout Social Feature Ratings

Content planning and scheduling
8
Audience targeting
8
Content optimization
8
Workflow management
8
Customer interaction histories
7
Lead generation
8
Content marketing
8
Facebook
10
LinkedIn
10
Instagram
9
Campaign success analytics
8

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