Easy to use
August 23, 2019
Easy to use

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
In the B2B department, we use it to make outgoing calls to the students in our online school.
Pros
- Very easy to use.
- Once you download the call bar, you just have 3 options which make it very simple if you're in a rush.
- Complete reports through the website.
Cons
- Syncing with other programs.
- For now, you really need a high-speed connection and wifi doesn't work very good if you're on a call for a long time and a lot of people are on at the same time.
- With the call bar synced with Salesforce, it's a one-click call. If the country code prefix is not written properly or sync doesn't work, the one-click call doesn't work.
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