My daily tool for success
November 02, 2019
My daily tool for success
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
Talkdesk is being used by the entire organization. Its the way we are connected to all of our clients. All calls made from our company go through Talldesk. it addresses the issues of being able to log all calls made with recordings as well. Being able to go back into certain calls and review them as a sales team has helped us perfect our sales technique.
- Extremely user-friendly
- Ability to customize it with work-related agenda.
- Integration with Salesforce.
- High level performance digest.
- Calls do not pop up if you are currently on the other line.
- Down time doesn't happen often, but when it does it is for 30+ minutes.
- It makes calling and logging much easier.
- No need for a landline phone.
Do you think Talkdesk delivers good value for the price?
Yes
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
Yes
Did implementation of Talkdesk go as expected?
I wasn't involved with the implementation phase
Would you buy Talkdesk again?
Yes