Talkdesk Checks Every Box
January 29, 2021
Talkdesk Checks Every Box
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
Talkdesk is being used across my entire organization. It allows for full transparency with each individual in the company. It is used for customer support in the United States, Canada, and Europe, as well as for our sales teams and management teams across the company. It address and meets all of our needs for anything telecommunication-related.
- Provides security for client data
- Provides transparency within the company
- Is very easy to use
- Implementing a "warm transfer" feature caused a few hiccups in my organization
- Talkdesk has been crucial to my businesses success. Without a platform like this, we would not be lucrative or even sustainable
I am unsure, as I was not involved in the making of this decision.
Do you think Talkdesk delivers good value for the price?
Yes
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Talkdesk go as expected?
Yes
Would you buy Talkdesk again?
Yes