Talkdesk review
November 11, 2021
Talkdesk review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
Talkdesk help us to connect with forigen customers in USA and UK, and help them to resolve their problem and helps us to provide a good customers support to our clints. With the help of talkdesk the customers are also also able to reach us if they have any quarry or any question.
- Easy to connect with the customers
- Voice quality is very good on call
- Help to recod the calls
- Sometimes it make the computer slow
- It should have different call log for incoming and outgoing calls
- Their should be a re-dail option available
- Increased customer retention
- Increased productivity
- increased happy customer s
Its helps you to directly connect with the customer so that you can provide all the important details about your product and it also help the customer to get in touch with you if they have any quarry or question. so in many times it helped us to provide support to our customers
- ASAPP Customer Experience Performance (CXP)
It helps us to give a great customer service support to the customer, The customer also can reach to us very easily if they have any quarry or question and we can provide the solution with the help of talkdesk, it is very comfortable to use from both the end
Do you think Talkdesk delivers good value for the price?
Yes
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
Yes
Did implementation of Talkdesk go as expected?
Yes
Would you buy Talkdesk again?
Yes