Best remote connection tool
Updated July 09, 2021

Best remote connection tool

Diego Fernando Martínez Ayala | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

I use TeamViewer in order to access a commonly used iMac computer in my company. Other members of my team use it to access their computers while they are at home or to help other members to troubleshoot easy problems or when they want to get quick inputs on something relevant. We also use TeamViewer for sporadic meetings.
  • Quickly set up meetings
  • Seamlessly connect to remote PCs or Mac computers
  • Realtime-like experience
  • Different versions do not work well together, or at least TeamViewer always ask to update to the latest.
  • A huge positive impact because it improves our productivity
The speed connection of TeamViewer is only comparable with Windows Remote Desktop Connection, but we can only use RDC with fixed IPs, also it is the most consistent tool for wake-on-LAN tasks.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

TeamViewer helped us by allowing us to connect to any customer computer or even our own shared computers from any other device (phone, iPad, laptop, etc.) anywhere in the world. Actually, you tend to forget how easily the implementation was, and from my experience, that is the best scenario, implement once and forget about it.
Actually what we used the most was the unattended password feature with block and allow lists.
TeamViewer is best for accessing restricted networks or when a fixed IP is not available. This does not mean it is unsafe. Actually, TeamViewer is smart enough to have fast connections and be secure at the same time.

TeamViewer Feature Ratings

Screen sharing
10
File transfer
10
Instant message
9
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Multi-platform remote control
Not Rated