Item: TeamViewer
Rating: 9
Author: Massimo Granzo

Use Cases and Deployment Scope

Teamviewer is a great solution for solving users' problems remotely. Very useful also for connecting to other computers/servers when you are away from the workplace.

Pros and Cons

Connection
It works with a wide range of platforms and technologies.
Stability
Security

Price is too expensive

Return on Investment

Customer satisfaction
Rapid problem solving
Access a menu with chat, call and video call functions via the Internet.

Alternatives Considered

Remote Desktop Services

Remote Desktop doesn't work like Teamviewer. Easier file transfer, cross-platform, mobile.

Other Software Used

Lifesize Video Conferencing, JIRA Software, Google Drive

Likelihood to Recommend

The software is available not only for Windows, macOS, and Linux, but also for all the major mobile platforms in the world, such as Android, iOS and Windows Phone. Nothing negative.

TeamViewer Review

Overall Satisfaction with TeamViewer