Overall Satisfaction with TeamViewer
TeamViewer has been used across the whole organization for a long period of time. Many departments, especially the ones that work closely with others and share the same information system, would often use it in order to check each other on entries or to improve or correct the previous ones. If the associate working on data entry isn't clear on something, a supervisor would connect and show the appropriate steps to be taken remotely. This would allow the supervisor to make sure that errors are avoided and also allow the associate to better understand the process and the correct procedures. Overall, it is a win-win situation.
- Reliability
- User-friendly interface
- Ease of file transfer
- Live chat
- Security
- Version support (newer versions do not support clients with older ones)
- Connection stability
- Multiple connections
- Speeds up the process of data integration
- Reduces the chance of error
- Increases knowledge and correct application of procedures
- Saves time on corrections and additional control
- Increases the ability to react fast to sudden issues
- Microsoft Remote Desktop Connection Manager (RDCMan)
TeamViewer is much more reliable connection and security-wise, it offers more options, has live chat, and is faster. The file transfer is something that makes TeamViewer the number one choice. The quality of the connection does depend on the internet speed, of course, but even using the same internet speeds, TeamViewer gets much better results than most of other software solutions in this field.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes