Absolute review of TeamViewer
June 21, 2021

Absolute review of TeamViewer

Satish Kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

I use TeamViewer to connect clients in different locations. It's a good tool for instant screen share when we are troubleshooting any issue in remote offices world wide. Since it's a well known to every IT and Software employee, also clients across various domains we make it our preferred choice for screen sharing in meetings.
  • Available for download world wide.
  • Simple install process.
  • Try and buy if you have commercial usage.
  • Less bandwidth requirement.
  • Ever updating versions with features.
  • License could be transferrable like if a client needs connection and if he has trial but ours is licensed could cover for that connection for that instance.
  • Language translation of options, this will help in remote unattended sessions between different regions.
  • Offline site were connected.
  • Limitations on trails was annoying.
Lighter than above all, more familiar products and easy to use.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

No

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

Hard stop of a session on 5mins and have to wait for certain time to reconnect is annoying, you can end that session and allow new one with a number limit. This feature of trial is likable.

TeamViewer Feature Ratings

Screen sharing
8
File transfer
8
Instant message
9
Access to sleeping/powered-off computers
8
Over-the-Internet remote session
6
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Multi-platform remote control
Not Rated