A highly efficient and reliable remote desktop solution
July 20, 2021

A highly efficient and reliable remote desktop solution

Issac Paul | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TeamViewer

TeamViewer has been extensively used by me personally in our organization because of the covid outbreak and the lack of mobility to visit the offices physically.
It is used extensively to troubleshoot systems that are physically kept in the office and access them in the most secure way. Easy to use and extremely user friendly.
  • Good connectivity in low internet bandwidth
  • Cost effective
  • Secure
  • Timeout limit should be optimised
  • Unattended access should be improved
  • Lag in input should be improved
  • It is extremely useful as it avoided physical visits to the office because of reliable remote access through TeamViewer
  • It is easy to restart systems remotely using TeamViewer ensuring updates are timely carried out in the most secure way
  • Highly reliable and ensure s secure file transfer from remote systems in the most secure way ensuring IT governance and confidentiality

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

It is easy to use on both mobile and desktop. It is cross-functional allowing control to either devices and supports reliable controlling through adaptive keyboards and touchpad.
Screen recording feature ensures that unauthorised access is monitored.

Unattended access is the most important feature as it allows to access system in even sleep state and carry out updates without physical access of remote syt.

Low internet usage and High efficiency in low internet bandwidth.
Yes I believe these features have been cross verified by our IT teams for compliance related technicalities.

Since the data used in our organisation has to be preserved with high confidentiality these features would be utilised to its maximum so that unauthorised access to our remote systems controlling the servers as well as RPA bots will be avoided at all costs.
FortiClient, TeamViewer, Adobe Acrobat Reader DC, Microsoft 365 (formerly Office 365)
TeamViewer is used to access the systems on which Our RPA bots are deployed. It is used extensively to troubleshoot any errors that occurs in the robot exection. Provides connectivity to the remote system in a very secure manner without attended access on the other side of the system. ACCESS IS CONTROLLED via passwords only aware to the admin. Logs of access is available in the log data stored in backend.

TeamViewer Feature Ratings

Screen sharing
7
File transfer
8
Instant message
7
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
10
Initiate remote control from mobile
8
Remote management of servers & workstations
7
Centralized management dashboard
9
Session record
10
Multi-platform remote control
7