One of the best tool for remote dekstop services
May 15, 2022

One of the best tool for remote dekstop services

Ankit Kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TeamViewer

I'm using TeamViewer for many years, but during the lockdowns during the pandemic peak days, we all were mandated to work from home. Now, we are having most of our files on our office PC and then TeamViewer played a vital role, it allowed accessing the office systems via our laptop or mobile remotely.
  • TeamViewer works great in all the environments.
  • It works on Smartphones, Tablets, and Computers as well.
  • It can be also used to transfer files, chatting, video calling, remote printing, etc.
  • TeamViewer is one of the best solution for remote diagnosing.
  • Its premium pricing is subscription based, and is a little bit on the higher side.
  • It doesn't work as expected on slow internet connections, connection breaks so often.
  • Remote wakeup feature doesn't work on many systems.
  • TeamViewer eases the remote diagnostic. Our IT team can help other employees remotely.
  • It saves a lot of our time and improve the productivity.
  • We can do other tasks remotely as well, like remote printing, and file sharing using TeamViewer. It works efficiently.
TeamViewer is a well-known brand. It doesn't limit us to specific hardware or operating systems. It offers various other services along with screen sharing.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

Implementing TeamViewer is an easy process. It goes as expected. Along with the infrastructure-based installation, we can easily install it on personal laptops or mobiles easily. Accessing the remote systems is also a piece of cake using TeamViewer. We can connect multiple devices in a single TeamViewer account to easily access any of them.
We are using a two-factor authentication feature for improved security. TeamViewer by default takes care of the security by various means, before attaching any new device to your account, you will have to manually verify the device via email (and IP address) validation
Google App Engine, TeamViewer Meeting (formerly Blizz), Shutterstock
TeamViewer is well suited in any case where one wants to remotely access a device. It works great in most the use cases. It is one of the must-have software for employees who are working from home. This might be not suitable for you if you want to access a mobile from another mobile.

TeamViewer Feature Ratings

Screen sharing
9
File transfer
7
Instant message
6
Access to sleeping/powered-off computers
7
Over-the-Internet remote session
9
Initiate remote control from mobile
9
Remote management of servers & workstations
8
Centralized management dashboard
8
Session record
7
Multi-platform remote control
8