Good tool for desktop accessing
April 11, 2022

Good tool for desktop accessing

Jay Thakkar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

We are using TeamViewer for connecting with colleagues. TeamViewer helps to share screens and talk with colleagues. Connecting remotely solves many problems; we are using TeamViewer for solving coding bugs, and also we can access the screen of participants through it. We are also using TeamViewer to fix the issue of another participant's system.
  • Screen sharing
  • Access to participant's system
  • Talking with colleagues
  • If more than 25 users can join TeamViewer, it's more useful
  • Felt it is useful for accessing screen
  • Price point is higher than similar products available in the market, which is a negative point
  • Connecting with multiple people has helped
First, I started with TeamViewer, but later I switched to AnyDesk because the pricing perspective AnyDesk gives good pricing compared to TeamViewer. Also, System RAM perspective AnyDesk is lighter than TeamViewer, so I am more comfortable with AnyDesk. I found mobile applications for both TeamViewer and AnyDesk, so it's helpful to share the screen of mobile in the same way as the desktop.

Do you think TeamViewer delivers good value for the price?

No

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

No

Would you buy TeamViewer again?

No

Yes, it helps because we are using mobile/tablet versions of TeamViewer, so it helps there to use functionality.
No, we haven’t used that additional services.
Once my colleague had an error in his code, so we connected through TeamViewer, and I could access his system, we solved that issue. If I talk about a less appropriate scenario which is where I am using TeamViewer through mobile data, and TeamViewer is lagging too much, which needs to improve, I think.

TeamViewer Feature Ratings

Screen sharing
9
File transfer
2
Instant message
1
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
7
Initiate remote control from mobile
4
Remote management of servers & workstations
Not Rated
Centralized management dashboard
Not Rated
Session record
3
Multi-platform remote control
8