Team Viewer a Perfect Choice
April 14, 2022

Team Viewer a Perfect Choice

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

The TeamViewer is simple to learn and navigate. The ability to tackle projects even when you are not physically at the office is awesome. TeamViewer has excellent screen-sharing options. You can also share files and you do have a remote control option which is awesome. I like its ability for screen mirroring and file transfer abilities.
  • Ability for screen mirroring
  • File transfer abilities
  • Great image quality
  • Frequent pop ups for upgrades
  • Sometimes has trouble launching
  • Expensive
  • Easy to use
  • Secure Product
  • The ability to text and voice chat
TeamViewer is a popular professional choice for remote management for external service providers and for getting team members in different locations together for online meetings. Market leader, TeamViewer, also has its limitations: especially in terms of security and image quality many users are less than 100% satisfied and are therefore on the lookout for alternatives to TeamViewer.

Do you think TeamViewer delivers good value for the price?


Are you happy with TeamViewer's feature set?


Did TeamViewer live up to sales and marketing promises?


Did implementation of TeamViewer go as expected?


Would you buy TeamViewer again?


TeamViewer provides a web-based API that allows you to access data and control various aspects of your TeamViewer account. TeamViewer is a fast and secure all-in-one solution for gaining access to computers and networks remotely. IT can easily help set up that. It is a legitimate program used to help remotely identify and repair problems in computers.
Teamviewer states that it is HIPAA compliant. The company will sign a Business Associate Agreement (BAA) for customers who want to use the service for Patient Health Information (PHI). It also offers HIPAA-compliant security measures including physical, network, and process security practices. TeamViewer says that it is a HIPAA-compliant remote access solution that allows users to access devices no matter where they are. Security is a key objective for Teamviewer. The company has received multiple security certifications from A-LIGN, a provider that helps businesses implement HIPAA-compliant security features. Sensitive data within the TeamViewer account is stored AES/RSA 2048 Bit encrypted. The TeamViewer Management Console is a web-based platform for user management, connection reporting, and managing Computers & Contacts. It is hosted in ISO-27001-certified and HIPPA compliant data centers.
This software has great image quality compared to other remote software products. The ability to text and voice chat through the computers is great for remote support during the pandemic. I use this application a little because there is not always training, but the times I use it have been very useful to help someone and receive help remotely, so I recommend it.

TeamViewer Feature Ratings

Screen sharing
File transfer
Instant message
Access to sleeping/powered-off computers
Over-the-Internet remote session
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Centralized management dashboard
Session record
Multi-platform remote control