Money trap
October 11, 2022
Money trap
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
We occasionally use TeamViewer to assist staff that work remotely, and some edge cases where clients need help with financial products.
- Remote Assistance
- Pricing / billing
- Customer portal
- Customer support
- Negative Return on Investment - it cost more than its worth
- AnyDesk, Chrome Remote Desktop, Microsoft Remote Desktop Connection Manager (RDCMan) and Microsoft Windows
In past years there was little competition in the remote assistance market, TeamViewer was the only viable option. These days, Quick Assist, is included with Windows 11 for free. AnyDesk is as good as TeamViewer for a third of the price. If you're a bit tech savvy, you can setup Microsoft Remote Desktop Connection without too much trouble. Chrome Remote Desktop is completely free, and does the job as expected.
Do you think TeamViewer delivers good value for the price?
No
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
No
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
No
TeamViewer was easy to implement.
We haven't