Great remote access software
October 03, 2022

Great remote access software

Matt Wipf | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

We use it to connect to computers out in the shop. For example, if other employees have questions, we just log on and resolve the issues or questions. It is a bit expensive, but a great tool to get the job done in a quicker way. It solves a lot of extra steps. It is expensive but it's limitless on what can be achieved with it
  • It is great for unattended access. If i am out of the office I can connect to teamviewer remotely with my phone.
  • It is very easy to use and navigate.
  • Share files.
  • Virtual meetings.
  • Chatting with support via text box in bottom corner.
  • I would like to see it offered at a lower price.
  • Other then expensive there is nothing I dislike about it.
  • Mainly positive, it has helped us improve efficiently.
  • It has made us more efficient in the virtual world by being there to support employees right away without wasting time.
  • Having virtual meetings in lieu of in person.
TeamViewer is a 10 compared to the alternative. In office sessions are easy to set up but mobile and other users not within our organization takes too much time to set up for remote sessions. TeamViewer is ahead of the game compared to most features offered. Installation is also very easy and quick.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

We have virtual meetings which saves us travel time and makes everyone manage their time more efficiently. . Users can log on remotely if they need anything from there PC. Employees support and interact daily, making each other more efficient with their time and being more productive for the company. The dashboard makes it easy to keep track of activity from all the users implemented.
We do not take advantage of these features.
It is great for unattended access. It allows us to support one another since we are are working remotely, and in the office instead of running around from office to office, wasting time, it is very easy to pick up the phone and log on remotely and solve problems or give insight.

TeamViewer Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
8
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
8
Remote Active Directory® management
10
Centralized management dashboard
10
Session record
10
Annotations
10
Monitoring and Alerts
10
Multi-platform remote control
10