TeamViewer is a swiss army knife of remote admin tools
January 16, 2024

TeamViewer is a swiss army knife of remote admin tools

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with TeamViewer

I have been using TeamViewer for years and it has always been easy to use and user friendly. I have confidence in the security of the product and that is peace of mind for my customers.

When people are looking for a great tool to work with users with systems issues this is the best tool I have found.

There may be other products that can do similar jobs, but this is what I recommend.
  • User saving
  • Remote access
  • Desktop support
  • Easier links
  • More options for setup
  • Time saving is within the first use
  • Data protection and security built in
  • Downtime is cut by fractions.
TeamViewer is far better than the other programs

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

They are a 10 out of 10 for ease of use, setup, and deployment. Their support is also great if you do need it.
I was having a user in another state who was having issues with their desktop and was able to login and able to see the issue and get them back up and running within 20 minutes.

The times savings of not having to be onsite for software issues is a lifesaver for you and the end user.

TeamViewer Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Secure remote access with Smart Card authentication
10
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Centralized management dashboard
10
Session record
10
Monitoring and Alerts
10
Multi-platform remote control
10