A fast and easy-to-use application for remote access
January 19, 2024
A fast and easy-to-use application for remote access
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
TeamViewer is a great software for remote access. It helps IT diagnose and debug issues easily without having physical access to a work station. The file transfer feature also helps to transfer files quickly. All of this while also having a call feature to communicate with the end user really bring it all together. It can also be used as a tool for collaboration.
- Fast and easy-to-use
- File transfer is particularly helpful
- Good for collaboration as well
- Tends to get slow sometimes
- If both machines have a different screen resolution then the image gets distorted
- Reduces incident resolution times by atleast 30%
- Saves on travel cost due to remote access to workstation and servers
The benefits were seen immediately after using TeamViewer
1) TeamViewer has multi-platform support
2) It has file sharing
3) Allows easy-communication with chat and call
4) Lets you know that the device is being controlled remotely and allows you to see what is being done
2) It has file sharing
3) Allows easy-communication with chat and call
4) Lets you know that the device is being controlled remotely and allows you to see what is being done
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
I was not involved in the implementation of TeamViewer directly. I received the package for installation on my workstation.
The security features are very helpful to make sure that only the right people get access to the workstation. The two factor authentication and access card features are particularly helpful.