TeamViewer does the job for us
February 03, 2024

TeamViewer does the job for us

Thom Krystofiak | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

Our needs were relatively simple, but implementation was a breeze. We have a corporate license, and applying it to individual users was dead-simple.
We primarily use TeamViewer for remote control of computers located in our colo facility. As we work remotely, we placed our individual computers in the colo for reliability, and control them from home. These computers are on our corporate network, giving access to all our necessary resources. We also use TeamViewer for screen sharing when we need to work collaboratively to solve a problem

Pros

  • Remote Control
  • Screen Sharing
  • Handling multiple monitors

Cons

  • Sometimes getting TeamViewer to show two monitors in the way I want to see them can be tricky.
  • Sometimes we have trouble when screen sharing - and have to restart the process
  • We were able to dispense with offices in our Iowa location - where we had previously worked in person - and move to remote work. This saved about $20k per year.
  • By locating our individual computers in the corporate colo and using TeamViewer for remote control, we avoided the problem of needing to deal with occasional power or ISP outages in our local office - which was especially problematic when key people were out of town.
It was immediate
  • Microsoft Remote Desktop Connection Manager (RDCMan)
TeamVIewer provides a better overall experience - handling multiple monitors more elegantly, and it seems to have the edge on performance and a seamless experience of remote control

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

We have been happy with single sign-on and two factor authentication, which is all we needed.
We love TeamViewer's ability to provide remote control functionality, and it's screen sharing capabilities. We rely on these features every day for all our remote work. Remote control is very responsive, almost like directly using the remote computer. Glitches almost never happen. Screen sharing also works quite well, even when both users are also using remote control.

TeamViewer Feature Ratings

File transfer
10
Instant message
10
Access to sleeping/powered-off computers
Not Rated
Session record
Not Rated
Not Rated

Comments

  • Ying Qin | TrustRadius Reviewer
    Hello Thom, Thanks for choosing TeamViewer and sharing the awesome review! We are happy to know that TeamViewer is a user-friendly remote access solution! We greatly appreciate the unique feedback on TeamViewer, and we are proud to say that you are truly a TeamViewer fan! We want to invite you to join the TeamViewer Community at https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in the TeamViewer Community! Best, Ying/TeamViewer

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