TeamViewer is a useful Tool.
February 05, 2024

TeamViewer is a useful Tool.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

Hi there,
I use TeamViewer on daily lab routine to access/ capture data from instrument. TeamViewer not only enables me to collect data remotely but also, I can copy the mega data all at once. I don't have to stay longer in the lab to manually enter the data instead I import the data by end of the project without interrupting other colleagues' workflow. Currently I benefit accessing 3 different instruments remotely. Very useful tool!
  • Same interphase as it appears in instrument view
  • Easy to use
  • Safe to use without loosing data
  • Give access to multiple users at the same time.
  • Unifying (easy to remember username and password))
  • I know there are other application with the same purpose are available, but personally not used them. TeamViewer is saving time for me.
From the beginning that IT installed the TeamViewer on my computer. IT had to install different version to make sure I have full access with the right version.
Also, it took a long time to set up username and password for some of the new instrument to get connected to TeamViewer (still one standing request), but after that was easy to use.

Do you think TeamViewer delivers good value for the price?

Not sure

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TeamViewer go as expected?

I wasn't involved with the implementation phase

Would you buy TeamViewer again?

Yes

IT team will decide on security features.
My project duration is usually 14 days long with daily data collection of average 10-20 data points. With TeamViewer I can access and import my data by end of my project without losing or mixing up my data as long as the labeling is accurate.

TeamViewer Feature Ratings

Screen sharing
10
File transfer
10
Instant message
9
Secure remote access with Smart Card authentication
10
Over-the-Internet remote session
10
Remote management of servers & workstations
10
Session record
10
Monitoring and Alerts
10