Go to tool for technical/non-technical users
March 11, 2025
Go to tool for technical/non-technical users

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
Well with TeamViewer it is easy to troubleshoot and train new joiners as the organization has a remote setting for work. It has secure remote access to the devices which makes it safer and has minimum downtimes which happens rarely. Additionally, it has an easy to understand user interface which makes it a beginner friendly tool.
Pros
- TeamViewer provides a secure connection to access teammates and clients devices with higher efficiency.
- It has end-to-end encryption and multi-factor authentication to make sure the data is protected at all costs.
- It also can access the devices remotely even when the user is not present, so the efficiency remains intact.
Cons
- There can be occasional connection drops when the internet speed is slow, or the system is connected to a mobile internet connection.
- The user interface is friendly however, rigid interface which makes it difficult to customize it according to the organizational needs.
- Also, it can be expensive for smaller organizations with less than 50 employees to have less budget to spend.
- It eliminates the need for a person to visit the site physically and, saves a lot of time and money.
- Also, it has meeting and training features which can be very helpful in conducting sessions for new updates.
- TeamViewer ensures the issues are resolved quickly and improves productivity efficiently.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TeamViewer go as expected?
I wasn't involved with the implementation phase
Would you buy TeamViewer again?
Yes
Well, TeamViewer's security features are exceptional, and it ensure that it complies with the policies. I have been using multi-factor authentication to protect the system from unauthorized access. The security certifications make sure the data is handled securely. Moreover, it also has role-based controls so the access is based on job role and only certain people can access the critical assets.

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