Provides amazing platform for remote control and troubleshooting.
March 30, 2025

Provides amazing platform for remote control and troubleshooting.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

The best part of this software is its amazing features and interactive user interface, which provide a suitable remote control that helps us take immediate action against any user system if they face any system issue. With this, we are able to do AR sessions more easily. Its amazing features and user-friendly interface attract people and help us save a lot of time.
Using TeamViewer, we are able to do multiple tasks with one platform. Installing or uninstalling software with admin rights is too easy with this software. During work-from-home days, it is very difficult to manage things like application installation with admin rights. Using this, we are able to do our work more easily via remote desktop, and it helps us manage system utilities.

Pros

  • Easy to use and handle.
  • Remote control to help troubleshooting.
  • Manage team collaboration.

Cons

  • Sometimes I faced slowness issue.
  • Everything is good.
  • Nothing negative fulfilling our all the requirements.
  • Easy to use.
  • Time saving and helps to improve system utilities service.
  • Provides multiple option during remote control.
It provides fantastic features. We have been using this software for a long time, and from the first day, it has provided efficient service to our organization. We haven't faced an issue with it. It also saves us a lot of time troubleshooting issues in the system, which is a very interesting part of this software.
Screen sharing in Zoom is not very good, as we faced a screen blackout issue during remote control, but Team Viewer provides a better environment for remote control. It is easy to access other computers by using a key, and it provides many things during meetings, increasing efficiency and saving time.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

It is a well-organized tool for managing systems utility with remote control. It also provides better setup as compared to other software. Using this, we are able to troubleshoot issues, manage application security easily, and customize things as per business requirements.

TeamViewer Feature Ratings

Remote Access ()
Not Rated
Remote Support ()
Not Rated
8.8
File transfer
9
Instant message
9
Access to sleeping/powered-off computers
9
Session record
8
Platform & Infrastructure ()
Not Rated
Security ()
Not Rated

Comments

  • Valeria Di Prisco | TrustRadius Reviewer
    Valeria Di Prisco
    (Vendor Representative) commented 8 months ago
    Hello Tarum We appreciate your review and thank you for sharing your experience with us. We are pleased that TeamViewer is assisting you in resolving work-related issues securely managing other applications and utilizing the customization options to tailor your technological environment to your companys needs. Finally we invite you to click on the following link where you will find a guide where you will find useful information httpswww.teamviewer.comenglobalsupportknowledge-baseteamviewer-remote All The best ValeriaTeamViewer

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