TeamViewer views.
February 23, 2026

TeamViewer views.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

It’s a useful program, just be careful who you trust to access your computer remotely. Don’t allow strangers, and most companies have different options to deal with issues instead of TeamViewer.
The IT Department can set up remote support for its employees if an employee is unable to resolve a technical issue on their own. All the HODs and other company personnel can start a presentation. All branches of the company can view the presentation together and collaborate.

Pros

  • Remote access to a computer over a network.
  • Sharing somebody’s screen.
  • Remote support and troubleshooting.

Cons

  • Used as part of a scam.
  • Successful hacking attacks.
  • Unattended automation.
  • Supply-chain security posture.
  • Extremely sensitive environments.
  • Disciplined deployment.
TeamViewer is a fast, secure software used to access devices running Windows, macOS, and Linux. It is a handy tool while working from home.
End-to-end and transport encryption, Multi-factor authentication, Secure transfer of patches, logs, configuration files, and backups during support sessions or deployments.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

Companies use TeamViewer primarily to deliver fast, secure remote support, enable unattended access for maintenance, and facilitate collaboration.

TeamViewer Feature Ratings

6.8
Attended device access
8
Unattended device access
5
Mobile device access
8
Virtual device access
7
Multiple-display support
6
Multiple concurrent sessions
7
7.5
Camera sharing
7
Session transfer
8
7.6
File transfer
9
Instant message
8
Access to sleeping/powered-off computers
5
Session record
8
Annotations
8
7.0
Third-party software integrations
7
7.0
Role-based user permissions
7

Using TeamViewer

15 - Pharmaceuticals.
20 - Manufacturing plant: Engineers use Host agents to access PLCs for firmware updates during nightly maintenance, with RBAC limiting access to certified staff.
  • Backup access methods.
  • Change control.
  • Grouping
  • Supply-chain security posture.
  • Scam
  • Unattended automation.
  • Documentation.
  • Presentation
  • Data transfer.
Easy to work.

Comments

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