TriNet has been outstanding in meeting our small business's Human Resource Goals.
November 13, 2017

TriNet has been outstanding in meeting our small business's Human Resource Goals.

Jason Braun | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We can contact TriNet at any time with any HR issues, and they will provide us with answers keeping our best interests in mind.
The user interface is very good, but they do and should continue to make improvements in making the interface even better and more user-friendly.
We use TriNet as our payroll company, human resources manager, and benefits supplier. We also use it for performance reviews.

Pros

  • Support is outstanding
  • Benefits package rivals large companies
  • TriNet doesn't receive commissions on our benefits so they are working in the best interests of the company.

Cons

  • I would like to see them offer payroll budgeting software to assist the employer with budgeting.
  • I would like to see improvements in their PTO tracking system. We currently don't use it.
  • Takes away the need to hire a full-time human resources employee.
  • Allows multiple operations employees to handle various human resources related tasks.
  • Allows employees to work directly with TriNet on human resource related items with frees up time for the operations staff.
I personally have not shopped alternative products to TriNet.
Excellent for payroll, and HR support. Benefits package is good too.

TriNet Feature Ratings

8.3
Employee demographic data
8
Employment history
5
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
8
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
7.3
Approval workflow
8
Balance details
7
Annual carry-forward and encashment
7
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Asset Management ()
Not Rated
5.0
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
6.5
Corporate goal setting
6
Individual goal setting
6
Line-of sight-visibility
6
Performance tracking
8
Recruiting / ATS ()
Not Rated

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