1. Home
  2. HR Management Software
  3. TriNet Reviews
  4. User Review of TriNet
TriNet for early stage firm.
Updated September 17, 2018

TriNet for early stage firm.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

[It's being used for] Payroll and benefits for the whole organization. I don't have an HR department so this takes care of everything, especially benefits.
  • Responsiveness when I am confused.
  • Operationally sound, payroll and benefit coverage works.
  • Friendly and empathetic people to deal with.
  • Health benefit complexity.
This is their real value. I am admittedly "too dumb to own" and they walk me through the process patiently.
It works for me.
  • Payroll works well, mandatory...
  • On boarding employees is straightforward.
  • Keeps me out of compliance jail.
  • Employees like health care options.
TriNet met my needs so I didn't shop around.
Well suited for small companies like mine with little to no expertise.

TriNet Feature Ratings

7.7
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
9.0
New hire portal
9
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using TriNet

5 - Executive and technical people.
Done by executive who is not HR savvy.
  • payroll
  • benefits
  • HR
  • Benefits consulting
  • HR tips
  • Not sure
It does the job and keeps me out of the HR business.

Evaluating TriNet and Competitors

  • Price
  • Product Features
  • Product Usability
Solved my benefits coverage challenge.
None

TriNet Implementation

Learning as non HR specialist was a challenge.
  • Implemented in-house
Change management was minimal
  • Learning as a non HR professional user

TriNet Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Solving a new employee issue

Using TriNet

ProsCons
Like to use
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Benefits administration
  • None