TriNet can save you time and money!
July 18, 2020

TriNet can save you time and money!

Selene Benavides | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

Today, we leverage TriNet as our everything Human Resource platform, including payroll and benefits across the entire organization. Our employees are able to access their payroll documents, inquire about their benefits coverage and overall contributions by ALPFA at the touch of a button. Administratively, we are able to pull reports for PPP applications directly built by Trinet, including standard reports we need for audits and reviews. I just recently went in to see my 401K contributions to date, and even if TriNet is not the provider, TriNet provides a direct link to the service provider so I don't have to go to a different website.

Pros

  • Easy to use and navigate platform.
  • Responds to questions quickly.
  • Provides detailed reporting access when needed.
  • Gives guidance on HR issues and concerns.
  • Proactively makes you aware of changes in states where your employees resides.
  • Keeps you in compliance with state employment requirements.

Cons

  • When asking for guidance on particular issues, they can be vague.
  • Turn around time can sometimes be slow.
  • Fees go up every year.
Like I mentioned, sometimes responses are slow and incomplete. I understand that being vague over email is sometimes required considering the topic but picking up the phone and making a quick call to provide additional details may be very helpful so that the reiteration of emails is limited. Additionally, providing documents to read to get your answer does not provide the best customer service.
Very easy to navigate on the platform and users can find their information they are looking for easily. The widgets are easy to use and the pertinent or relevant is always available on the dashboard. The reporting/data analytics tool has come a long way since we first engaged with TriNet and seems to be easier to use. However, most of the reporting I've needed, have been provided through standard reports already in place.
  • HR compliance.
  • Improve payroll accuracy.
  • Reduce the time needed for HR administrative tasks.
  • Have one place for everything HR.
We have used ADP before and they lacked transparency in fees and reporting. With TriNet, we are able to allocate in our accounting system expenses for fees and not just a number in the payroll amount that changes every month. It is a standard fee each month explicitly stated for you in the payroll report.
It is a one-stop source for all HR needs. We do not have a trained HR person in-house but know we can count on TriNet for all personnel issues, benefits, and retirement, transparency, and reporting. In addition, it is helpful to know that TriNet keeps us in compliance with state filings and regulatory requirements with little help from us.

TriNet Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Kimberly Runyen | TrustRadius Reviewer
    Kimberly Runyen
    (Vendor Representative) commented 4 years ago
    Thank you, Selene, for your feedback on our platform. We appreciate the opportunity to serve your HR needs.

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