1. Home
  2. HR Management Software
  3. TriNet Reviews
  4. User Review of TriNet
Better than ADP and Paychex
November 01, 2020

Better than ADP and Paychex

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

It allows our team to directly control HR/Insurance. It allows for less overhead and is a low maintenance solution for our small team. It is very well received by our staff. We have remote works and it's really easy for them to control their own insurance without having to be in a central corporate office.
  • Self service insurance control.
  • Payroll is managed easily in one system.
  • Doesn't require a full HR team to manage payroll and insurance after on-boarding.
TriNet support has been very good. Response rates are quick and issues are resolved typically in one interaction, which is really important if you don't have a full-time HR person associated with the business. Managers can support their teams if they are remote, which is important these days. We have had no issues with accuracy so far.
Users are able to use self serve options. HR managers have an intuitive system that doesn't require additional training after the initial session.
  • Reduced HR time
  • Increased control for employees
  • Accurate payroll
It hasn't really done much for pandemic support. We needed some PPP loan docs that weren't easy to pull from TriNet, unfortunately.
Way better and easier to navigate than ADP.
Small business where your team needs access to multiple insurance options. If you don't have a full HR team, you can still provide great benefits through TriNet. Remote workers are supported with self-service options. All documents are stored electronically, reducing the need for files and centralized data storage in a corporate office.

TriNet Feature Ratings

4.9
Employee demographic data
2
Employment history
5
Job profiles and administration
2
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
5
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
8
8.7
Pay calculation
10
Off-cycle/On-Demand payment
7
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
5
6.0
Approval workflow
6
Balance details
6
Annual carry-forward and encashment
6
9.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
5
Asset Management ()
Not Rated
5.3
Report builder
6
Pre-built reports
5
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
5.0
Performance plans
5
Performance improvement plans
5
Review status tracking
5
Review reminders
5
4.0
Candidate search
4
Candidate development
4
7.5
New hire portal
10
Manager tracking tools
5
5.0
Corporate goal setting
5
Individual goal setting
5
Line-of sight-visibility
5
Performance tracking
5
4.4
Job Requisition Management
6
Publish to Social Media
4
Job Search Site Posting
4
Applicant Tracking
4
Notifications and Alerts
4