Very happy with TriNet!
June 05, 2021

Very happy with TriNet!

Sylvia Jurcic | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We currently use TriNet as our HR resource. We utilize it for our HRIS system as well as payroll. We have also utilized services from TriNet such as dealing with separations and other HR related requests. The company utilizes the platform to pick and manage their benefits as well as internally to track any HR related activity for employees such and promotions and pay changes.

Pros

  • Payroll.
  • Human resources.
  • HR compliance.

Cons

  • Pricing caps year over year.
The support we receive is always very quick. The chat function allows us to connect to someone right away and in instance where we email, they are always responded to promptly.
I think the interface is pretty intuitive. Employees who just see an employee profile also say the usability is great and they enjoy the mobile app.
  • Time spent on HR tasks.
  • Streamlined payroll.
We were able to receive a credit with an ongoing relationship with TriNet which was helpful during the pandemic.
TriNet has fulfilled our requirements and making a switch would require us to change our benefit offerings quite a bit. From that standpoint, it paid to stay with TriNet. They also have been extremely responsive and we enjoy the level of support we receive. The only issue we have seen so far is higher year over year increases.
For a company of our size (>50) TriNet has been very helpful. They help facilitate areas where you would normally need a full time hire. Being part of a larger group also allows us to tap into discounts on the benefits front. Employees enjoy having many options when it comes to benefits and allows us to be competitive in the hiring market.

TriNet Feature Ratings

9.8
Employee demographic data
9
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Leave and Attendance Management ()
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

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