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TriNet Rocks!
July 28, 2022

TriNet Rocks!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

I am the main administrator of our account. I use it to manage employees, run payroll, benefits administration, run reports, and much more. I am fairly new to TriNet, and I have not experienced any issues so far. Our TriNet representative has been very helpful so far and has always solved my questions or pointed me in the right direction.
  • Portal is easy to use and easy for employees to understand
  • Customer service has been thorough and timely
  • Reports are always complete and easy to understand
  • Payroll is easy to run
  • More visibility into employee information from the admin portal
  • More control over manager tasks such as approving PTO requests from the admin portal
  • Should have the ability to store personnel files and send documents such as offer letters and job descriptions for signature
The TriNet team has helped with HR processes such as onboarding, benefits, running payroll, running reports when needed, compensation analysis, and compliance.
I have been able to use it for most things but previously have experience with HRIS systems that have the ability to send offer letters and other important HR documents for signature, as well as store personnel files which would be a feature that would be very helpful.
  • The TriNet emails have been very useful for ensuring compliance
The emails and compliance updates I receive have been very helpful in ensuring COVID compliance. There is a lot that doesn't apply to us since we are a small company of 4 employees. However, I always read through to ensure we are meeting the requirements that do apply to us. The information TriNet has provided has been instrumental in ensuring we are compliant.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TriNet go as expected?

I wasn't involved with the implementation phase

Would you buy TriNet again?

Yes

I wasn't involved in the selection of TriNet, but one thing I do like about TriNet over the other HRIS I have used is that it is a PEO.
TriNet meets our needs for most things HR, such as running payroll, benefits administration, compensation analysis, etc., but it would be helpful to be able to use the portal to send documents such as offer letters and job descriptions and to store personnel files so we can have everything in one place.

TriNet Feature Ratings

9.9
Employee demographic data
9
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
9.2
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
5
8.3
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
5
9.4
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
7
Asset Management ()
Not Rated
9.7
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
8.0
Candidate search
6
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
9.2
Job Requisition Management
10
Publish to Social Media
6
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10