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We switched to TriNet several years ago and haven't looked back
July 27, 2022

We switched to TriNet several years ago and haven't looked back

Russell Bell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We use TriNet to handle our HR, benefits and payroll.
  • Payroll
  • Benefits
  • Time and attendance tracking
  • Onboarding employees
  • User interface
  • Employee training resources
  • Integrations
  • Compliance assistance
Customer support is generally decent although for any deeper level issues expect a wait to get a response or solution.
Very good user interface for core products. Much better than other systems tried. Ancillary products do seem to suffer from some degree of neglect from their development team.
  • TriNet has reduced a significant amount of the HR/payroll/benefits burden
  • All employees love the system with no complaints about navigation or access to information
Some support was offered through pre-generated reports for PPP application as well as COVID sick leave tracking

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

ADP's cost, user interface, benefits offered etc. were not as good a match for our company as TriNet's offerings. TriNet appeared much more user friendly with a significantly easier learning curve. TriNet also offered a greater all-in package for our small business.
We switched from ADP to TriNet several years ago when moving to a PEO model. Our company has never looked back. We're happy with the ease of use and options offered. Benefits are great and easy to implement, providing a competitive edge for SMBs. Payroll tracking is generally good as is employee time and attendance tracking. More work is needed on improving the TriNet cloud features such as their compliance resources, employee training, applicant tracking and onboarding.

TriNet Feature Ratings

8.0
Employee demographic data
9
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
6
8.8
Pay calculation
8
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
7
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
8.0
Report builder
9
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
5.0
Performance plans
5
Performance improvement plans
5
Review status tracking
5
Review reminders
5
5.5
Candidate search
7
Candidate development
4
8.5
New hire portal
9
Manager tracking tools
8
5.0
Corporate goal setting
5
Individual goal setting
5
Line-of sight-visibility
5
Performance tracking
5
7.0
Job Requisition Management
8
Publish to Social Media
6
Job Search Site Posting
6
Applicant Tracking
7
Notifications and Alerts
8