Solid Support and Streamlined Payroll TriNet Delivers What We Need
April 08, 2025

Solid Support and Streamlined Payroll TriNet Delivers What We Need

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

For our organization, TriNet is helping a lot with the heavy lifting when it comes to payroll, taxes, and benefits for employees across the U.S. It’s a solid choice for managing these complex processes.

Pros

  • Their response time is quick and efficient
  • They are really efficient at troubleshoot problems
  • They have a great website, its very user friendly for both employees and those managing the account

Cons

  • Setting up the payroll account mapping to sync with Quickbooks- it was not very straightforward and we had to do many corrections and adjustments following the initial setup
  • payroll adjustments not always very intuitive
  • Used TriNet to improve payroll accuracy
  • Used TriNet to stay within HR compliance
  • Used TriNet to assist with staying in compliance with various state employee taxes
  • Used TriNet to assist with a quickly growing employee base
TriNet fairly user-friendly, which is great! For the most part, the platform does seem to be easy to navigate and understand for both managing the account and employees using it to track their PTO. However, there is room for improvement in how it integrates with financial systems, especially when it comes to payroll and online ledgers.
TriNet's support team has really earned our trust, especially in terms of how quickly they respond and troubleshoot issues. Its such an important part of the experience, particularly when it comes to something as sensitive and time-sensitive as payroll and taxes. When we have questions or run into a problem, knowing that support will be fast and effective definitely makes the whole process feel a lot less stressful.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

TriNet is great at helping when it comes to payroll, taxes, and benefits for employees across the U.S. It’s a solid choice for managing these complex processes. We have employees in various states, so its been extremly beneficial to have an experienced company like TriNet to assist us with staying in compliance. It has allowed our team to focus on other areas that would have been other wise been consumed with managing benefits and taxes in accordance to all the different state laws.

TriNet Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
8
Off-cycle/On-Demand payment
6
Benefit plan administration
6
Direct deposit files
8
Salary revision and increment management
8
Approval workflow
8
Balance details
6
Annual carry-forward and encashment
7
View and generate pay and benefit information
7
Update personal information
9
View job history
7
View company policy documentation
8
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Candidate search
7
Candidate development
6
New hire portal
7
Manager tracking tools
6
Job Requisition Management
8
Publish to Social Media
7
Job Search Site Posting
7
Applicant Tracking
8
Notifications and Alerts
8

Comments

  • Kenyatta Maxwell | TrustRadius Reviewer
    Thank you for your review. We are happy to hear you are getting the HR and payroll support you need to help your business run smoothly. If there are any additional ways we can support your success please reach out to your HR rep. Thank you for allowing us to serve your HR needs.

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