TriNet is a great HRpayrollbenefits service for small businesses.
Updated April 08, 2025

TriNet is a great HRpayrollbenefits service for small businesses.

Darian Patchin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We use TriNet for our payroll, personnel tax docs and benefits (medical, dental, eye). As a small start up without a full-time HR person, we were looking for an all-in-one tool.

Pros

  • Setting up new employees is a fairly simple process
  • Enrolling in benefits is easy and they walk you through each step.
  • Reviewing payroll, submitting bonuses is straightforward.

Cons

  • It isn't always clear what the compliance process is.
  • In the unfortunate situation of laying off employees, the process isn't explained without getting help from a representative.
  • TriNet has made payroll and benefits management easy for us.
  • We spend little time having to manage payroll and benefits after initial set up.
It is fairly easy to navigate TriNet and use the service for our limited needs.
Whenever we have had issues or questions they have responded quickly with accurate information.
We found TriNet to be easier to understand and set up than Gusto.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

If your company is small without a dedicated HR/payroll person this service is a great way for a an executive to oversee the HR/payroll responsibilities without expertise or spending a lot of time.

TriNet Feature Ratings

8.6
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
9.8
Pay calculation
9
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
9.3
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
8
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.5
New hire portal
9
Manager tracking tools
8
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Kenyatta Maxwell | TrustRadius Reviewer
    Kenyatta Maxwell
    (Vendor Representative) commented 9 months ago
    Thank you for sharing your experience with TriNet. We are proud to serve your HR payroll and employee benefits needs. Please reach out to your dedicated HR rep if there is any way we can help you further with your HR compliance or platform needs.

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