Great transition for a small company that needs support but not all tools
October 10, 2025

Great transition for a small company that needs support but not all tools

Lindsay Jenkins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We currently use TriNet to manage our payroll, employee benefits and 401(k) options. We also track employee documents for historical purposes and compensation changes.
We were in a position where our previous provider was changing to a subscription model which outpriced our business from their offering. TriNet was able to find a solution that matched our needs, pricing and provided a benefit savings for the company and employees as a whole.

Pros

  • Integration
  • Payroll Management and Organization
  • Training

Cons

  • 401(k) details during the initial conversations with sales, due to some confusion we had to make a few corrections that caused delays for us
  • Overall the savings for our team members
  • Expanded our benefit offerings
Easy to use, find solutions and connect with support for questions.
The team is great. I've used chat, phone, support tickets and speak with my rep on the regualar

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

The support team is very kind and helpful, they care and it is clear they want to help you.

TriNet Feature Ratings

Employee demographic data
7
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Off-cycle/On-Demand payment
7
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
8
Balance details
8
View and generate pay and benefit information
10
Update personal information
10
View job history
9
View company policy documentation
10
Report builder
8
Pre-built reports
9
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
7
Candidate search
9
Candidate development
8
New hire portal
10
Manager tracking tools
10
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
Job Requisition Management
Not Rated
Applicant Tracking
9
Notifications and Alerts
9

Comments

  • Kenyatta Maxwell | TrustRadius Reviewer
    Thank you for your feedback and for allowing us to serve your business with our full-service HR solution.

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