TriNet HR Platform: A Good Fit for Us and Companies Like US
December 31, 2024

TriNet HR Platform: A Good Fit for Us and Companies Like US

Kristen Albertsen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet HR Platform

TriNet HR Platform supports an HR department of 1, for our 50 FTE+ company. It is our HRIS platform for onboarding, compliance, benefits, payroll, taxes, HR analytics, expenses, performance management, and recruiting. It is a single centralized source of confidential information that seamlessly speaks across its internal platform, and provides some APIs that connect to external platforms (Sage/Intacct, Microsoft BI, etc).

Pros

  • Payroll
  • Onboarding
  • Off-the-shelf HR analytics
  • Customer support (chat, direct)

Cons

  • APIs could be more robust
  • TriNet HR Platform Perform (performance management) could be more customizable
  • Minimized need for additional FT or PT HR support
  • Controlled annual insurance renewal costs
  • Provides EPLI as part of standard package/no additional charge
Some navigation is not intuitive, and some functionality (HR reports, performance, goals) are not as customizable as would be desired. That said, Customer Support (chat, phone, direct AM) is helpful, knowledgeable, and prompt. They provide good employee-facing service as well (onboarding can at times run into technical obstacles - another functionality issue - but Support is available).
TriNet HR Platform provides full PEO services and functionality at the best price for a company of our size. The added functions of expense, time entry, ATS, performance, and learning/training are nice perks as well.

Do you think TriNet HR Plus delivers good value for the price?

Yes

Are you happy with TriNet HR Plus's feature set?

Yes

Did TriNet HR Plus live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TriNet HR Plus go as expected?

I wasn't involved with the implementation phase

Would you buy TriNet HR Plus again?

Yes

TriNet HR Platform is well-suited to an organization that a) hopes to access large-group health insurance rates; b) is leanly resourced with FT HR staff; c) supports a partially or fully remote workforce. It may be less appropriate for an organization that has multiple HRIS adjacent systems, requiring API input from many.

TriNet HR Plus Feature Ratings

5.1
Employee demographic data
5
Employment history
7
Job profiles and administration
4
Workflow for transfers, promotions, pay raises, etc.
4
Organizational charting
3
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
7
7.5
Pay calculation
8
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
7
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
7
Reimbursement management
7
4.7
Approval workflow
5
Balance details
4
Annual carry-forward and encashment
5
6.2
View and generate pay and benefit information
7
Update personal information
8
View job history
7
View company policy documentation
6
Employee recognition
3
Asset Management ()
Not Rated
5.0
Report builder
4
Pre-built reports
7
Ability to combine HR data with external data
4
Integration with other HR capabilities ()
Not Rated
5.2
Performance plans
6
Performance improvement plans
4
Review status tracking
5
Review reminders
5
Multiple review frequency
6
3.3
Create succession plans/pools
2
Candidate ranking
5
Candidate search
3
Candidate development
3
5.0
New hire portal
7
Manager tracking tools
3
2.8
Corporate goal setting
3
Individual goal setting
3
Line-of sight-visibility
2
Performance tracking
3
3.3
Job Requisition Management
4
Company Website Posting
4
Publish to Social Media
4
Job Search Site Posting
4
Duplicate Candidate Prevention
1
Applicant Tracking
3
Notifications and Alerts
3

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