Massive and Reliable!
December 09, 2021

Massive and Reliable!

Diego Ampuero | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Programmable SMS

Overall Satisfaction with Twilio

We use the Twilio integration to use Twilio in Microsoft's Dynamics 365. This integration lets our customers use SMS as another marketing feature our clients can use within Dynamics CRM. With Twilio, they can send individual or bulk SMS messages to their Leads and Contacts in Dynamics CRM. It is a simple and great feature!
  • Simplicity
  • Fast
  • Massive
  • Perhaps the error logging could improve -- it is sometimes a bit vague
  • Simplicity
  • Reliable
  • Fast
  • Twilio has helped hundreds of customers send SMS from Dynamics CRM -- this has helped our business tremendously

Do you think Twilio delivers good value for the price?


Are you happy with Twilio's feature set?


Did Twilio live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Twilio go as expected?

I wasn't involved with the implementation phase

Would you buy Twilio again?


I think it is well suited for massive bulks sends. I honestly cannot think of a better option, even for individual sends. The features it brings are simple and easy to use. I have nothing to complain about Twilio other than perhaps their portal and language can be a bit confusing