Leading us to be next level
March 09, 2018

Leading us to be next level

Akram Hasan Sharkar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Programmable SMS

Overall Satisfaction with Twilio

We started as a small company, and soon realized we needed voice and SMS integration. We tried all possible hardware installations, but there was too much drama and it was expensive. Then we decided to look for any alternatives, honestly there were many but not many that fulfilled our needs. When we found Twilio we were amazed at how easy it was to implement SMS and voice integration.

Their API was very easy to understand and make it work with our projects. Ever since we are using Twilio with all our projects.
  • Their fast and secure API
  • Easy documentation and amazing customer support
  • Detailed log for all activities
  • SDK for all programming languages
  • Pretty much everything seems okay to us, though I would appreciate it if their pricing went down a little bit.
  • Twilio helped us get closer to our users.
  • Twilio helped us secure our client's important information.
  • Twilio helped us notify our users of every incident when needed.
We had a hardware-based SMS system first. Which was expensive and hard to maintain. Using Twilio made everything easy for us.
Twilio is amazing for 2 step authentication. SMS notification, 2 way SMS. As well as voice calls. It was very easy to configure Twilio with our system. It also works great for SMS marketing.