Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)
Payroll uses UltiPro to process payroll and HR uses UltiPro to maintain employee information.
- UltiPro has the function to import timesheets which is useful.
- UltiPro helps to resolve tax notices which saves me time.
- UltiPro does tax return filings which saves client money to find a CPA.
- When I process retro pay, I need to do the calculation myself. If the system can calculate it, it will be more helpful.
- Positive impact: UltiPro can process payroll for more than 400 employees for the company.
Generally speaking, it is a great system, so I rate it 9. If it can improve the way to run payroll reports, I will rate it 10 next time.
When I began to use UltiPro and didn't know how to do an import, UltiPro people showed me patiently. Now, I don't have any problems doing it on my own.