Ultipro - People First
Updated October 05, 2016

Ultipro - People First

Marie Greenwood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

We use UltiPro for HR, benefits and payroll. We allow users to enter data on their records as well as give managers tools to do their jobs. We use it to get data in and out to other down stream systems. We are the source record for Active Directory and other systems. We use the tools to transfer data to our vendors.
  • Tax recon - the best tool on the market. We run it each payroll.
  • Getting data in and out of the system is very easy.
  • Configuration - easy to use tools to configure what we need.
  • Built in report writing tools, like cognos, we don't need to send data elsewhere to get reports.
  • Compliance and staying ahead of the changing rules and reporting.
  • Position Management. Need to - have more products that will work with positions.
  • Benefits - getting better, but not quite there.
Integration is built and needs little IT support.

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
4
Organization and location management
4
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
Not Rated
Approval workflow
8
Balance details
10
Annual carry-forward and encashment
8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
6
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

UltiPro Training

  • Online training
  • In-person training
Very good, can go back and review. Can do hands on while class is going on.
helpful for question, can do hands on and ask about real life examples

UltiPro Support

It is getting better, but it seems that certain areas of support are not as responsive as other areas. Cognos would be one of those areas.

UltiPro Reliability

We started using ultipro as a small company, under 1000 employees. We are now at 11,000 employees and still using ultipro. We have had no issues adding company's and people. It has been pretty painless.

Relationship with Ultimate Software

Very approachable. Easy to contact via email or phone