Overall Satisfaction with UltiPro
Our entire organization utilizes UltiPro. It is our HRIS, ATS, Onboarding, Benefits, Document Acknowledgement and Payroll solution.
It was cost and ease of the system for us. We did achieve it.
The integrations work fine. The reports typically don't take long to load at all.
Their support is where they are lacking. They pass people around and I can often call and get different answers. Many of the support don't seem knowledgeable.
If I need something small done quickly. UltiPro support can usually help me. They also have ways to communicate with other users, which allows you to go directly to other customers for help. This service has provided exceptional support.
UltiPro is a great system for an organization who wants to condense their systems. It is probably harder to manage when the system needs more customization. UltiPro is somewhat limited in functionality.