Happy but when I remember the issue I was having it's hard to overlook it.
November 05, 2021

Happy but when I remember the issue I was having it's hard to overlook it.

Ahmed Tahah | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

We used it in meetings and what I hate about it, is that sometimes it [crashes] and that takes time to launch it again.
  • Good for meeting.
  • Fast.
  • GUI helpful and easy too use at least for me.
  • It can be more fast, fast always good.
  • Crash, hope that you solve the problem.
  • Helps me with chatting.
  • [Helps with] meetings.
  • [There's] always room for improvement.
To be honest, sometimes I still use it but what makes me stay with Webex App is I'm familiar with it.
Support is always helping the company but support is not fast. [Sometimes it takes a bit of] time.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

[There's] room for improvement.
When I want to start a chat/meeting, I can start in a short time and make people join. What makes me not like it is sometimes it [crashes].

Webex App Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
Not Rated
Search
Not Rated
Visual planning tools
Not Rated
Chat
8
Notifications
8
Discussions
9
Surveys
6
Internal knowledgebase
3
Integrates with GoToMeeting
6
Integrates with Gmail and Google Hangouts
4
Integrates with Outlook
4
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated