Webex App-Collaboration in a Single App
January 14, 2022

Webex App-Collaboration in a Single App

Oswaldo Tirado Diaz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Webex App

In my organization Webex App is a powerful collaboration tool that we use for meetings, messaging and even calls between Webex users of [different] companies. It allows us to know the availability of a person, start a meeting using the personal room itself, share a screen, take control of the other user's screen, and even integrate the app with other compatible Webex devices for a better experience.
  • Webex Messaging allows you to have all the history of chats and shared documents available.
  • It allows to create work groups of different organizations and that these spaces are perpetual for collaboration.
  • It allows integrating the Webex platform with other externally developed applications through APIs, thereby enhancing the use of the application.
  • Differentiate the notifications that are generated by interactions between work groups and 1-to-1 conversations.
  • Improve virtual funds for meetings or calls.
  • Make the process of joining a Webex session a little faster.
  • Create a better customer experience with
  • online events
  • Build powerful partnerships by sharing
  • information online
  • Add polls to get feedback as you proceed through
  • your demonstration.
Applications such as Microsoft Teams, Google Meet or Zoom are platforms intended for collaboration. My choice of Webex App over [the others is] mainly [down to the] integration we have with endpoints such as Webex Room or Webex Board Series and the different activities that we can perform. [The] noise cancellation is important for hybrid work environments [as well]. Additionally, [the] Webex App has the main functionalities of other apps such as messaging, history, sharing documents and calls.
Cisco provides confidence and security regarding the level of attention and escalation SLA in case of failures. It can be noted that the entire platform is managed from a single centralized application called Webex Control Hub, which is intuitive. [It] allows you to configure, customize and apply the different policies determined by the company to the different profiles of the end-users.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Webex App's fairly intuitive platform allows consolidation of meetings, calls and messaging functionalities into a single application. Devices such as Android or IOS are perfectly synchronized with Webex App. This facilitates the use of the tool from any device for different users.
I strongly recommend the use of Webex App for the features I don't [find] in other similar applications. The external noise cancellation works perfectly, which allows fluid communication between people who are in different work environments. This [feature] works very well regardless of the device from which you are connected, whether it be from a laptop or a smartphone.

Webex App Feature Ratings

Task Management
9
Gantt Charts
10
Scheduling
10
Workflow Automation
9
Mobile Access
10
Search
8
Visual planning tools
9
Chat
9
Notifications
6
Discussions
8
Surveys
7
Internal knowledgebase
6
Integrates with Outlook
9
Versioning
7
Video files
7
Audio files
7
Document collaboration
8
Access control
8
Advanced security features
10
Device sync
10